
Answers to regular customer questions
What is SecureNetX?
Who typically benefits from your services?
We serve a wide range of clients, including homeowners, small to medium-sized businesses, enterprises, property managers, and security integrators looking for strong, future-proof network set-ups.
Can I upgrade my network as my business changes?
Yes, our modular solutions allow for easy upgrades. You can add new components or expand your existing infrastructure as your needs change.
Can I access the CCTV footage remotely?
Totally. Our CCTV systems are integrated with secure, remote access features, allowing you to view live or recorded footage from anywhere.
Can your solutions support high-density environments?
Yes, our routing and switching solutions are engineered to handle high-density traffic and provide stable performance even during peak usage periods.
Do you offer network design consulting for large-scale deployments?
Absolutely. Our experts work with you to design scalable networks that can accommodate growth and evolving technology needs.
Can your smart home systems be customized?
Yes, we tailor smart home solutions to fit your lifestyle and security needs, ensuring seamless integration with your existing devices.
What types of access control options do you offer?
We provide biometric, RFID, and keycard-based systems, as well as customizable solutions tailored to the specific security needs of your facility.
Are your intercom systems suitable for large properties?
Yes, we offer scalable intercom solutions that can be tailored for small residences as well as large commercial complexes.
Can intercom systems be integrated with CCTV?
Absolutely. Integrating intercoms with CCTV allows for two-way communication and visual verification, further enhancing property security.
Do you offer wireless intercom solutions?
Yes, we provide both wired and wireless intercom systems, depending on your installation needs and preferences.
Can I access real-time network data?
Yes, our management solutions include dashboards that allow you to view real-time performance metrics and receive alerts about potential issues.
How do environmental factors impact network performance?
Factors such as temperature, humidity, and physical obstructions can affect network performance. We assess these during installation to optimize placement and equipment choice.
What support options are available after installation?
We provide 24/7 technical support, remote troubleshooting, regular maintenance, and software updates to keep your network running smoothly.